S H I P P I N G
Please allow 3-5 business days for processing and packaging of all orders.
Shipping times vary by location and are shipped via USPS First Class mail unless otherwise stated. Eight Pepperberries is not responsible for USPS delays such as weather, etc.
At this time, we only ship to U.S. addresses.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
International orders can be placed via the Eight Pepperberries ETSY shop, click here to shop. Or you may choose to enjoy the printable option of your selected art print if option is available.
R E T U R N S
It is my goal to ensure you love each and every product you purchase from Eight Pepperberries. If you are not satisfied with your purchase, please contact me within 14 days and I will gladly make it right. Please email firstname.lastname@example.org for assistance.
Goods eligible for a return: a refund will be issued once the items are returned in the original condition as delivered. The items must be UNUSED and UNOPENED. Buyer will be responsible for all shipping costs on returns. Your item needs to have the receipt or proof of purchase.
If you receive a refund, the cost of return shipping will be deducted from your refund.
E X C H A N G E S
If incorrect items have been shipped or there is damage to the items when you receive them, buyer must send a photo to email@example.com to show the error or damage within 5 days of receipt. If damage or error has been fully proved in said time frame, a new shipment of the same purchased items will be sent in 5-7 business days. A return of incorrect or damaged goods will not be required.
I only provide exchanges of apparel due to incorrect size. You must contact me within 14 days of your item arriving. Please note that I do not cover shipping costs for sending the item back. Once you send the item back and I’ve received it, I will ship the new item. A $4.95 handling fee will be charged to your card or be requested via PayPal. Once paid, new shipment will be completed.
ITEMS RETURNED TO ME OR UNDELIVERABLE
If the customer does not input the correct address or an error on the customers’ part results in the package being returned to me, I am not responsible for shipping the item again. I will either refund the order or the customer will be charged for shipping the item again.
If an error on my part resulted in the package being returned to me, I will ship the item again to the customer.
Once an item has been shipped, I cannot accept responsibility for lost or stolen items, including orders marked “delivered” by the shipping carrier.
All orders include tracking information. If the tracking drops off mid-shipment prior to confirmed delivery, I will work with you and the shipping carrier to find a solution.
O U T O F S T O C K I T E M S
Eight Pepperberries is dedicated to filling its shelves with goods made in-house in a variety of artisan options. All artisan goods are subject to restock availability due to popularity and production. Please check back regularly as I continue to update inventory.
Please email firstname.lastname@example.org with any additional questions.
C O L O R D I S C L A I M E R
All monitors reproduce colors differently. Because of this, colors may shift from screen to print, I cannot guarantee that what you see on your monitor will match your final pieces, exactly.
D I G I T A L D O W N L O A D S + P R I N T A B L E S
Eight Pepperberries is dedicated to providing top quality, budget-friendly goods. Select Eight Pepperberries art prints & cards are available as an instant printable option.
All instant download options are high resolution PDFs sized to standard 8.5×11 inch paper. Your PDF will be available to download once payment is confirmed.
Your PDF will be available to download for 72 hours (3 days) after purchase. Please download and save to your computer within this time frame. After 72 hours your download link will expire and a repurchase will be required to receive a new one.
Please do not resell or redistribute the PDFs files. They are free for personal use only and can be printed multiple times from a single user. Images and content are non-transferable. Sharing of files is strictly prohibited. Files may NOT be resold or posted in digital form, as a free download, or as a printed piece. All files are secured with password protection that prevents you from making alterations. Thank you for respecting these terms and all the hard work that goes in to each item.
Eight Pepperberries will be open 7 days a week for orders, but only open for correspondence Monday – Friday from 9am – 5pm. I will not respond to emails on the weekends or holidays because I am spending time with my family. I try my very best to respond to all messages within 48 hours and answer messages on a first come, first served basis, so please be patient. I promise I am responding as fast as humanly possible.